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Consumer fraud prevention and awareness

Protecting you from fraud is our top priority

Fraudsters use a variety of tactics to trick you. Knowing those scams and how to protect yourself are important steps toward scam awareness and fraud prevention.

Gentleman reviewing accounts on laptop

Common scams

The tricks and schemes fraudsters will use are constantly evolving, but knowing the most common ones will help you remain alert.  Arm yourself with information so that you can avoid becoming a victim.  Remember to trust your instincts.  If something doesn't seem right, do not click any links, download attachments or provide any sensitive or personal information.

Stay vigilant - know the common financial scams

Tax fraud

Tech support scams

Prize and lottery scams

Online dating scams

smart phone with visible screen held in a person’s hand

Financial fraud prevention - always be on the alert

Fraudsters always find countless devious ways to catch us off guard, so it’s important to be on alert. Watch for for fraudulent email. Always view unsolicited email of any kind with a heavy dose of skepticism.  Be wary of offers that seem too good to be true. In advance-fee schemes, fraudsters ask you to pay money to someone in anticipation of receiving something of greater value, such as a car, loan, contract, rental deal, investment, or gift.  Other scams entice people to sign up to be "mystery shoppers" or with offers of employment. Victims receive fraudulent checks for thousands of dollars, with instructions to cash the checks and wire the funds to another bank. The checks bounce after the money is wired, leaving the victim responsible for paying the bank back. Shred documents containing personal information.  These few tips can be critical when it comes to financial fraud prevention.

Safeguard your accounts and your personal information. Never give out personal information, such as your Social Security number, account numbers, or PINs, in email or during phone calls unless you personally initiated the contact. Thieves can hack into your list of email contacts and pose as trusted contacts to get information.  Remember: you are the first line of defense when it comes to financial fraud prevention.

Note: Union Bank will never contact you via email to ask for or validate any personal information.

If you think you have been a victim of fraud...

To report suspicious activity on your account (ATM/Debit, Check Fraud): 
Call 800-238-4486 Monday-Friday: 7:00 a.m. to 5:00 p.m. PST
Saturday: 8:00 a.m. to 5:00 p.m. PST
Sunday: Closed

To report suspicious activity on your credit card: 
Consumer: 888-642-3311  
Business: 888-643-9800 
Available 24/7

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