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Home loans forbearance

We're here to help

We are taking action to assist our mortgage and home equity line of credit clients who have been impacted by the COVID–19 outbreak by offering payment relief options during this challenging time. This includes the option to select a forbearance plan.

Summary of forbearance plan:

  • Forbearance temporarily suspends all or part of your mortgage payment, so you will not have to pay your full monthly payment during forbearance.
  • Continue to make your regularly scheduled mortgage payments, until you receive approval of your forbearance.
  • Flexibility to make no, partial, or full monthly payments during plan. You have no obligation to make payments, but this will reduce the amount to repay after your forbearance.
  • Forbearance does not mean your payments are forgiven. You are still required to eventually fully repay your forbearance, but you won’t have to repay it all at once—unless you are able to do so.
  • If you pay your taxes, insurance, or HOA/Condo fees separately from your mortgage, then you must continue making those payments during forbearance.
  • Suspension of late charge assessments.
  • Each month while in forbearance, your account will be reported to the credit bureaus as current. This reporting will contain a comment that your account is being impacted by natural disaster.

Once your request for the forbearance plan has been received and approved, an agreement will be mailed to you within 7-10 days.

If you would like to request this forbearance plan on your mortgage or home equity line of credit, please click "Start Forbearance Request". If you would like to receive a call from a Union Bank representative to walk through the forbearance process, click "Request More Information".

Start Forbearance Request
Request More Information

Due to high call volume, completing the form is the fastest way to get timely assistance with your home loan. If you are not interested in the above forbearance plan you may call us at (800) 405-1122 to discuss other available options. Thank you.