Union Bank® Japanese Services
Building financial trust with over 150 years of customer commitment
We support your financial needs through comprehensive product offerings, dedicated in-language Japanese Customer Service Unit and bilingual services at your local branch.
Cyber crime and COVID-19
As social distancing keeps more and more of us at home, it’s never been more important to stay connected and plugged in. Cyber criminals are taking advantage of the situation and they are creating fraudulent messages, websites and apps concerning the virus. Just as you are taking extra precautions by washing your hands more often and using hand sanitizer, please take the time to ensure you’re brushing up on your cyber-hygiene.
Looking for a Japanese-speaking banker?
Union Bank has been serving communities for 150 years. Our bilingual English and Japanese dedicated customer service unit personnel and bankers at select branches are able to provide resources and solutions to help meet your personal and business goals.
Japanese Customer Service Unit
Gain peace of mind knowing your dedicated Japanese Customer Service Unit is available at your convenience, even while you are in Japan. Our Japanese Customer Service Unit representatives will take the time to assist you and answer your questions.
Japanese Customer Service Unit Toll Free within the U.S.: 1-877-479-5237 (Japanese) 1-800-238-4486 (English)
Office hours (Pacific Time): Monday-Friday: 8.00 a.m. – 5.00 p.m. (U.S. holiday hours may affect these times)
Union Bank® has Japanese language materials available as a courtesy to you. Amendments to account disclosure documents may only be available in English only. Customers should gain an understanding of all agreements and terms and conditions given in English or Japanese before using the bank’s products and services. If there are discrepancies or inconsistencies between the Japanese and English versions, the English version shall be controlling unless there is a separate written agreement or there are different interpretations of the governing law applicable to the account. In addition, customers should be aware that if they open other types of accounts at the bank, there may be only English versions of account disclosure items and agreements.
The freedom to bank where you want, when you want
Enroll in Online and Mobile Banking and discover banking on your own terms. With 24/7 access to your finances, you can view account activity, move money, pay bills and more whenever you want, wherever you happen to be.
Accounts and services
Personal
Online Banking
Checking accounts
Savings, MoneyMarket, and CD accounts
The Private Bank
Loan services
Business
Online Banking for Business
Checking accounts
Savings accounts
Foreign exchange services
Loan services
Branches with Japanese-speaking bankers
Providing you with excellent customer service is important to us. That's why we have a devoted staff to assist you in Japanese at select branches. Our experienced Japanese-speaking staff will take the time to understand your needs and help you to plan for a positive future. To discuss your financial goals with a Japanese-speaking banker, visit one of these branches listed below:
| Branches in Southern California | Phone number | Address |
|---|---|---|
| Gardena | 15800 S. Western Ave., Gardena CA 90247 | |
| 17951 Macarthur Blvd., Irvine CA 92614 | ||
| 120 S. San Pedro St., Los Angeles CA 90012 | ||
| Montebello | 850 N. Wilcox Ave., Montebello CA 90640 | |
| Rolling Hills – Torrance | 25345 Crenshaw Blvd. Torrance, CA 90505 | |
| South Gardena | 18200 S. Western Ave., Gardena CA 90248 | |
| Superior- Newport Beach | 396 Superior Ave., Newport Beach CA 92663 | |
| Torrance | 24030 Hawthorne Blvd., Torrance CA 90505 |
| Branches in Northern California | Phone numbrer | Address |
|---|---|---|
| Japan Center | 1675 Post Street, San Francisco, CA 94115 | |
| 590 N 6th Street, San Jose, CA 95112 | ||
| San Mateo Main | 390 South El Camino Real, San Mateo, CA 94402 | |
| Sunnyvale | 495 S. Mathilda Ave., Sunnyvale CA 94086 |