Skip to main content

Union Bank® Japanese Services

Your trusted financial partner in the Japanese community

Building financial trust with over 150 years of customer commitment

We support your financial needs through comprehensive product offerings, dedicated in-language Japanese Customer Service Unit and bilingual services at your local branch. 

Cyber crime and COVID-19

As social distancing keeps more and more of us at home, it’s never been more important to stay connected and plugged in.  Cyber criminals are taking advantage of the situation and they are creating fraudulent messages, websites and apps concerning the virus. Just as you are taking extra precautions by washing your hands more often and using hand sanitizer, please take the time to ensure you’re brushing up on your cyber-hygiene.

This is an image of a couple on a laptop

Looking for a Japanese-speaking banker?

Union Bank has been serving communities for 150 years.  Our bilingual English and Japanese dedicated customer service unit personnel and bankers at select branches are able to provide resources and solutions to help meet your personal and business goals.

This is an image of a call center

Japanese Customer Service Unit

Gain peace of mind knowing your dedicated Japanese Customer Service Unit is available at your convenience, even while you are in Japan. Our Japanese Customer Service Unit representatives will take the time to assist you and answer your questions.

Japanese Customer Service Unit Toll Free within the U.S.: 1-877-479-5237 (Japanese) 1-800-238-4486 (English)
Office hours (Pacific Time): Monday-Friday: 8.00 a.m. – 5.00 p.m. (U.S. holiday hours may affect these times)

Union Bank® has Japanese language materials available as a courtesy to you. Amendments to account disclosure documents may only be available in English only. Customers should gain an understanding of all agreements and terms and conditions given in English or Japanese before using the bank’s products and services. If there are discrepancies or inconsistencies between the Japanese and English versions, the English version shall be controlling unless there is a separate written agreement or there are different interpretations of the governing law applicable to the account. In addition, customers should be aware that if they open other types of accounts at the bank, there may be only English versions of account disclosure items and agreements.

This is an image of a man on a mobile in a car

The freedom to bank where you want, when you want

Enroll in Online and Mobile Banking and discover banking on your own terms.  With 24/7 access to your finances, you can view account activity, move money, pay bills and more whenever you want, wherever you happen to be.


Online Banking

Manage your accounts from nearly anywhere with Online Banking, in a variety of online services and features that make your money easier to manage.

Checking accounts

Whether just starting out, well established in life, or somewhere in between choose from a range of checking accounts to meet your financial needs.

Savings, MoneyMarket, and CD accounts

Whether you're saving for the first time or adding to a longer term savings goal, we have the solutions to help you achieve your goals.

The Private Bank

Customized Wealth Management for individuals and professionals – let us be a financial partner for life.

Loan services

Loans that fit your unique lifestyle. We can help you find the right solution.


Online Banking for Business

Online Banking for Small Business lets you do virtually all your banking online. It's convenient, safe, and secure

Checking accounts

Whatever your business needs, we’ll help you find a checking solution to meet your financial needs.

Savings accounts

No matter what amount you deposit, there’s a business savings account that can put your money to work for you.

Foreign exchange services

Our foreign exchange solutions help strengthen your competitive global position.

Loan services

You may need financing to grow or to expand operations, or even to purchase assets. Whatever the scenario, we offer loans for your business needs.

Corporate Banking 

Wherever you do business, we do banking.

Branches with Japanese-speaking bankers

Providing you with excellent customer service is important to us. That's why we have a devoted staff to assist you in Japanese at select branches. Our experienced Japanese-speaking staff will take the time to understand your needs and help you to plan for a positive future. To discuss your financial goals with a Japanese-speaking banker, visit one of these branches listed below:

Branches in Southern California
Phone number
15800 S. Western Ave., Gardena CA 90247
17951 Macarthur Blvd., Irvine CA 92614
120 S. San Pedro St., Los Angeles CA 90012
850 N. Wilcox Ave., Montebello CA 90640
Rolling Hills – Torrance
25345 Crenshaw Blvd. Torrance, CA 90505
South Gardena
18200 S. Western Ave., Gardena CA 90248
Superior- Newport Beach
396 Superior Ave., Newport Beach CA 92663
24030 Hawthorne Blvd., Torrance CA 90505

Branches in Northern California
Phone numbrer
Japan Center
1675 Post Street, San Francisco, CA 94115
590 N 6th Street, San Jose, CA 95112
San Mateo Main
390 South El Camino Real, San Mateo, CA 94402
495 S. Mathilda Ave., Sunnyvale CA 94086