Union Bank® Japanese Services
Building financial trust with over 150 years of customer commitment
Looking for a Japanese-speaking banker?
Union Bank has been serving communities for 150 years. As a global bank, our bilingual English and Japanese dedicated customer service unit personnel and bankers at select branches are able to provide resources and solutions to help meet your personal and business goals.
Japanese Customer Service Unit
Gain peace of mind knowing your dedicated Japanese Customer Service Unit is available at your convenience, even while you are in Japan. Our Japanese Customer Service Unit representatives will take the time to assist you and answer your questions.
Japanese Customer Service Unit Toll Free within the U.S.: 1-877-479-5237 (Japanese) 1-800-238-4486 (English)
Office hours (Pacific Time): Monday-Friday: 8.00 a.m. – 5.00 p.m. (U.S. holiday hours may affect these times)
Union Bank® has Japanese language materials available as a courtesy to you. Amendments to account disclosure documents may only be available in English only. Customers should gain an understanding of all agreements and terms and conditions given in English or Japanese before using the bank’s products and services. If there are discrepancies or inconsistencies between the Japanese and English versions, the English version shall be controlling unless there is a separate written agreement or there are different interpretations of the governing law applicable to the account. In addition, customers should be aware that if they open other types of accounts at the bank, there may be only English versions of account disclosure items and agreements.
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Branches with Japanese-speaking bankers
Providing you with excellent customer service is important to us. That's why we have a devoted staff to assist you in Japanese at select branches. Our experienced Japanese-speaking staff will take the time to understand your needs and help you to plan for a positive future. To discuss your financial goals with a Japanese-speaking banker, visit one of these branches listed below:
| Branches in Southern California | Phone number | Address |
|---|---|---|
| Gardena | 15800 S. Western Ave., Gardena CA 90247 | |
| 17951 Macarthur Blvd., Irvine CA 92612 | ||
| 120 S. San Pedro St., Los Angeles CA 90012 | ||
| Montebello | 850 N. Wilcox Ave., Montebello CA 90640 | |
| South Gardena | 18200 S. Western Ave., Gardena CA 90248 | |
| Torrance | 24030 Hawthorne Blvd., Torrance CA 90505 | |
| Palos Verdes Center | 507 Silver Spur Road, Rolling Hills CA 90274 | |
| Upland Sycamore Hills | 2115 W Baseline Road, Upland, CA 91784 |
| Branches in Northern California | Phone numbrer | Address |
|---|---|---|
| Arques Avenue | 1109 East Arques Ave., Sunnyvale CA 94085 | |
| Sunnyvale | 495 S. Mathilda Ave., Sunnyvale CA 94086 | |
| 565 East Shaw Avenue, Fresno CA 93710 | ||
| San Mateo Main | 390 South El Camino Real, San Mateo, CA 94402 | |
| Japan Center | 1675 Post Street, San Francisco, CA 94115 |
| Branches in Pacific Northwest/ Washington | Phone number | Address |
|---|---|---|
| Seattle 5th & University | 1200 5th Ave. Suite 100, Seattle WA 98101 |