Mortgage Payment Challenges

Options to Avoid Foreclosure

Back to home mortgages

We understand that life can present challenges like loss of employment, medical problems, and other circumstances that can make it difficult for you to meet your mortgage obligation.

If you are struggling to make your mortgage payments, we'll work with you to try to find a solution. A Union Bank® representative will assess your current financial status to assist you in determining which of the following options may be right for you:

  • Refinance
  • Repayment Plan
  • Payment Extension
  • Loan Modification
  • Sell Your Home
  • Short Sale
  • Deed in Lieu of Foreclosure

Call us today toll-free at 1-855-691-7762, Monday–Thursday, from 8:00 a.m. to 7:00 p.m. PT, and Friday, from 8:00 a.m. to 5:00 p.m. PT, to discuss the various available options. 

In order for a representative to assess your financial condition and help you determine which option may work for you, the following information may be requested of you: 

  • Executed Affidavit of Financial Hardship
  • Hardship Letter and Any Borrower-Required Explanations
  • Monthly Income and Expense Worksheet
  • Borrower's Financial Statement
  • Copies of the last two months' statements of all open deposit accounts
  • Copies of the last two years' tax returns
  • An IRS Form 4506-T signed by all borrowers
  • A copy of your most recent utility bill
  • Evidence of Income, not more than 90 days old; e.g., pay stubs
  • If the loan is a junior lien, a copy of the current loan statement and written authorization to release information to Union Bank

For additional assistance, you can contact the U.S. Department of Housing and Urban Development (HUD) toll-free at 1-800-569-4287 to find a HUD-certified housing counseling agency. If your property is located in Washington and you would like assistance in determining your rights and opportunities, you can contact the Washington State Housing Finance Commission at 1-877-894-4663.