What Is Vishing?Unlike email phishing attacks (where the goal is to get you to point your web browser to a fraudulent site by clicking on a bad link), vishing (or voice phishing) is a technique of social engineering that employs a combination of text messages, phone recordings, and email to persuade customers to dial a telephone number or respond to a telephone call for the ultimate purpose of obtaining financial gain.
Fraudsters tell customers to contact their bank at a fraudulent telephone number, which is provided in an email a text message or by a recording using Voice over Internet Protocol (VoIP) technology. During the call, targets are asked to provide their card number and other personal or banking account information.
Since fraudsters constantly vary their scams, it is important to beware of text messages, emails, and telephone calls or recordings requesting confidential data.
Union Bank does not request personal account information by text message, email, or automated phone call. Do not respond to any unsolicited texts, emails, pop-ups, or links that ask for personal information of any kind.