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We understand your needs – Japanese In-language Resources
Gain the peace of mind knowing our dedicated Japanese Customer Service Unit is available at your convenience, even while you are in Japan. Our Japanese Customer Service Unit representatives will take the time to assist you and answer your questions.###DISCLAIMER:2_0 Japanese Translation###

Japanese Customer Service Unit

Toll Free within the U.S.: 1-877-479-5237

Office Hours (Pacific Time): Monday-Friday: 8:00a.m. ~ 5:00p.m.

International Toll Free: 00531-11-4864 (Toll free from Japan)

Office Hours:
Japan Time (During PST1):
     Monday 7:30 a.m. ~ 4:00 p.m. & 11:00 p.m. ~ 0:00 a.m.
     Tuesday-Friday 0:00 a.m. ~ 4:00 p.m. & 11:00 p.m. ~ 0:00 a.m.
     Saturday 0:00 a.m. ~ 4:00 p.m.
     Sunday Closed


Japan Time (During PDT2):
     Monday 6:30 a.m. ~ 3:00 p.m. & 10:00 p.m. ~ 0:00 a.m.
     Tuesday-Friday 0:00 a.m. ~ 3:00 p.m. & 10:00 p.m. ~ 0:00 a.m.
     Saturday 0:00 a.m. ~ 3:00 p.m.
     Sunday Closed


     1.Used during winter months, usually November through the middle of March,
         PST is 17 hours behind Japan Time. 
     2. Used during summer months, usually the middle of March through October,
         PDT is 16 hours behind Japan Time.

(U.S. holiday hours may affect these times)
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Phone

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1-877-479-5236
(English)

Phone

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1-877-479-5237
(Japanese)

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