COVID-19 Resource Center

For the latest COVID-19 updates

Financial support programs, branch updates, and client FAQs. 

Updated August 31, 2021

Financial Assistance Programs

Home Loans

Business Lending 

Consumer & Business Deposit Products

Please note that if you are not a Union Bank customer or if you have not logged into your account, e-mail communications to Union Bank or its employees are not secured or encrypted and may be read, intercepted, or accessed by unauthorized third parties.

Bank with us digitally

  • Our digital banking platforms give you 24/7 access to your finances where you can view account activity, deposit checks, move money, pay bills, set up and manage alerts, and access your statements.

  • Download the Union Bank App to review your accounts, deposit checks, and more. App for iphone and android devices.

  • See all our frequently asked online and mobile banking questions in our learning center.

Latest Branch Updates

  • All open branch hours are 9 a.m - 5 p.m. Monday - Friday
  • In the current environment, there are fewer coins available from the Treasury impacting our ability to fulfill coin orders; we are closely monitoring the situation. Please be aware at the moment our coin supply is limited and we may not be able to fulfill your request. Learn more about the shortage from the Federal Reserve Bank.

  • We’ve temporarily closed a few branches. For address, phone number, and up to date hours of operation of all our branches, please visit our branch locator

  • We are limiting the number of clients entering the branch at any one time. This controlled access model allows us to manage social distancing, while still giving you ready access to the branch. Drive-up locations are in operation where available. 
  • We continue to clean our branches, including ATM screens and keypads, with EPA-approved disinfectants.
  • If you have a fever, cough, shortness of breath, or have come into contact with someone who has COVID-19, we ask you interact with us online or by phone. We are also ensuring that our branch colleagues remain home if they exhibit any symptoms or have come in contact with the virus.

 

Temporary branch closures: 

  • Branches located in grocery stores

Our COVID-19 Vaccination Policy

As the world works to contain COVID-19, our top priority remains the health, safety and wellness of our clients, colleagues and the communities we serve.

Due to rising COVID-19 case numbers and hospitalizations linked to the Delta variant of the coronavirus and recent updates to CDC guidelines, Union Bank is taking a number of additional steps to continue protecting those onsite at our facilities and branches. This includes:

Vaccinations

  • Beginning October 4, 2021, we will require all colleagues, contractors, and vendors who are onsite at a Union Bank facility or branch to be fully vaccinated. The vaccines have proven to be both safe and highly effective in preventing the COVID-19 virus or dramatically reducing its severity and we believe they are important to maintaining the health and safety of our communities.

Masking Guidelines

  • We will continue our masking policy through October 4th whereby all locations will require colleagues to wear masks in indoor common areas and shared spaces, regardless of vaccination status.
  • After October 4th, we will utilize local guidelines and CDC recommendations to assess the protocols necessary to keep our clients and colleagues safe. 

We are conscious of the fact that cities around the world are at different stages of the pandemic and vaccine distribution. We are approaching this next step with care, thoughtfulness and sensitivity. Thank you for the trust you place in us every day. We are in this together.

Protect Yourself Online & Resources

  • To protect yourself against email, online, and phone scams, please review the following cyber-security practices. The following IRS page highlights information regarding tax scams / consumer alerts.

  • Are my deposits FDIC-insured? Deposits at FDIC-insured institutions, including Union Bank, are insured to at least $250,000 per depositor for each account ownership category. Detailed information including how to maximize coverage can be found at fdic.gov/deposit.

Retirement Plans & IRAs

Individuals with a workplace retirement plan or Individual Retirement Account (IRA) who are affected by COVID may receive favorable tax treatment for withdrawals from these plans, thanks to the CARES (Coronavirus Aid, Relief, and Economic Security) Act. For more details, visit the IRS Coronavirus Tax Relief site

Lady banking on her mobile phone

Login with ease, every time

Depending on your device, conveniently access the mobile banking app using fingerprint or facial recognition. Keep personal information safe with our secure system as unique as you. Download our app for your iphone or android device now.

For COVID-19 updates

Visit the Centers for Disease Control and Prevention (CDC) or World Health Organization (WHO).

Investment management services offered by MUFG Union Bank, N.A. in conjunction with its subsidiary, HighMark Capital Management, an SEC registered investment adviser. Brokerage and investment advisory services offered by UnionBanc Investment Services LLC, an SEC-registered broker-dealer, investment adviser, member FINRA / SIPC, and subsidiary of MUFG Union Bank, N.A. Non-deposit investment and insurance products: • Are NOT deposits or other obligations of, or guaranteed by, the Bank or any Bank affiliate • Are NOT insured by the FDIC or by any other federal government agency • Are subject to investment risks, including possible loss of the principal amount invested • Insurance and annuities are products of the insurance carriers.