Union Bank® COVID-19 Relief for Businesses

PPP Loans and Forgiveness updates

Last updated: Mar 5, 2021

Important information for all PPP first and second time borrowers below.

Latest updates:

  • Due to recently released SBA guidance, the PPP loan portal will be temporarily unavailable on Saturday March 6, 2021, from 6AM - 6PM PT.
  • The SBA issued guidance on Tuesday, March 3, 2021 for those who file an IRS Form 1040 Schedule C and plan to apply for a PPP loan. Learn more about using gross income instead of net earnings to calculate your PPP loan amount.

  • IF YOU HAVE NOT YET APPLIED FOR A PPP LOAN, THE DEADLINE IS MONDAY MARCH 8, 2021 AT 5:00 PM PST.  We are setting this deadline to help ensure that we are able to process PPP loan applications by the March 31, 2021 SBA deadline.
  • IF YOU HAVE A FIRST OR SECOND DRAW PPP LOAN APPLICATION THAT IS IN PROCESS:  You must submit all required documentation by the 5:00 pm PST on Monday March 22, 2021 unless we have notified you of an earlier deadline.  If your deadline is not met, your PPP loan application is subject to cancellation.
  • The SBA will stop processing PPP loan applications on March 31, 2021. 
    Applicants who have applied but have not yet received an SBA loan number by the time of the SBA’s March 31 cutoff, will be notified their application will not proceed and has been closed.

​​​Helpful resources:

Additional information:

  • Emails from the PPP loan & forgiveness portal will come from a UnionBank.com email address.  Please do not reply to this email address; if you need to reach us, please submit a request to be contacted through our Contact me form.
  • For answers to some of your commonly asked PPP loan closing questions, please review our loan closing FAQs
  • If you received your 1st PPP loan from Union Bank, you may be eligible to increase your first time PPP loan. Review loan increase eligibility info.

Union Bank clients with access to the PPP loan & forgiveness portal
 

I have previously accessed the Union Bank PPP loan portal and have a username and password.

Union Bank clients with a previous PPP loan without access to the PPP portal

I need help accessing the loan & forgiveness portal including a password reset.

Prefer to talk to a PPP specialist?

Call us at 877-671-6877 (Mon – Fri 9:30AM – 4:30PM PT) or click below, let us know how we can help and we’ll contact you.

Contact me

Frequently Asked Questions

First time PPP Borrower

If you did not receive a PPP loan during a previous round, please click here for information regarding eligibility, documentation requirements, and how to apply.

Second time PPP Borrower (also referred to as second draw PPP loans)

If you previously received a PPP loan through Union Bank, you may be eligible for another PPP loan from us.Please click here for information regarding eligibility and requirements.

PPP Loan Forgiveness

For PPP loans of $150k or less, the SBA has simplified the PPP loan forgiveness process.Also, borrowers with loans greater than $150,000 may be able to include additional eligible non-payroll expenses.  Learn more.

14-Day PPP loan application period for businesses with fewer than 20 employees

On February 22, 2021, President Biden announced the additional changes to the SBA's coronavirus relief programs to provide equity to smaller businesses. Starting February 24, 2021, the SBA will open a 14-day, PPP loan application period reserved for businesses and nonprofits with fewer than 20 employees. This restricted access period will allow Union Bank® more time to work with the smallest businesses to submit their applications while ensuring that larger businesses have sufficient time to apply for and receive PPP support before the program expires on March 31, 2021.

Opening PPP to more underserved small businesses

To open the PPP to a wider range of underserved small businesses, the SBA also announced four additional changes:

  • A revision to the PPP’s funding formula which increases financial support for sole proprietors, independent contractors, and self-employed individuals for this category of applicants.
  • The elimination of an exclusionary restriction for small business owners with prior non-fraud felony convictions, consistent with a bipartisan congressional proposal to access PPP.
  • The elimination of PPP access restrictions on small business owners who have been disqualified due to student loan delinquency.
  • Extended access for lawful non-citizen small business owners by clarifying that Individual Taxpayer Identification Number (ITIN) may be used to apply for the PPP.

To learn more, visit www.sba.gov

If you have submitted a PPP application to Union Bank and it is pending SBA review and authorization, we will:

  1. Continue processing the PPP loan application.
  2. Notify you via email of our credit decision and place approved PPP loan applications in a queue.
  3. If your application indicates you have less than 20 employees, we will submit it to the SBA. If you have more than 20 employees, we will submit all completed and approved PPP loan applications once the SBA begins accepting PPP loan applications for businesses with 20 or more employees, in the order they were received.

First time PPP Borrower

The Small Business Administration (SBA) is reopening the Paycheck Protection Program (PPP) to allow first time PPP borrowers to apply for a PPP loan. First-time PPP loans can be used to help fund payroll costs, including benefits. Funds can also be used to pay for mortgage interest, rent, utilities, worker protection costs related to COVID-19, uninsured property damage costs caused by looting or vandalism during 2020, and certain supplier costs and expenses for operations.

Please visit www.sba.gov or www.treasury.gov for more information and details, including the comprehensive program rules.

Effective Wednesday, February 24, 2021, beginning at 9 am ET, the Small Business Administration (SBA) is ONLY accepting PPP applications from businesses and non-profits with fewer than 20 employees. Click here for more information

Frequently asked questions

Who is eligible to apply for a first time PPP loans?

Eligible businesses, together with their affiliates (if applicable), must have 500 or fewer employees (subject to limited exceptions). This includes nonprofits, veterans’ organizations, tribal concerns, self-employed individuals, sole proprietorships, and independent contractors.

Please note, before you can apply for a new PPP loan through Union Bank®, you will need to have an active Union Bank business checking account. If you need to open a new business checking account, we encourage you to learn more.

When can I apply for my first PPP loan through Union Bank?

Union Bank is now accepting first and second PPP loan applications.

Please note, before you can apply for a new PPP loan through Union Bank®, you will need to have an active Union Bank business checking account. If you need to open a new business checking account, we encourage you to learn more.

How will I apply for my first PPP loan?

In this round and for a fast and easy process, we are accepting applications online only. Our teams can help answer questions, but applications can only be accepted online.

What are the current forgiveness terms for first time PPP loans?

First time PPP loans made to eligible borrowers may qualify for full loan forgiveness if during the 8- to 24-week covered period following loan disbursement:

  • Employee and compensation levels are maintained;
  • The loan proceeds are spent on payroll costs and other eligible expenses; and
  • At least 60 percent of the proceeds are spent on payroll costs.

Who can I contact if I have additional questions?

Contact us on the link below, and we will respond to your inquiry promptly

Contact us

Second time PPP Borrower (also referred to as second draw PPP loans)

The Paycheck Protection Program (PPP) now allows eligible borrowers that previously received a PPP loan to apply for a second draw PPP loan with the same general loan terms as their first PPP loan. Second draw PPP loans can be used to help fund payroll costs, including benefits. Funds can also be used to pay for mortgage interest, rent, utilities, worker protection costs related to COVID-19, uninsured property damage costs caused by looting or vandalism during 2020, and certain supplier costs and expenses for operations.

Please visit www.sba.gov or www.treasury.gov for more information and details, including the comprehensive program rules.

Effective Wednesday, February 24, 2021, beginning at 9 am ET, the Small Business Administration (SBA) is ONLY accepting PPP applications from businesses and non-profits with fewer than 20 employees. Click here for more information

Frequently asked questions

Will Union Bank be offering second draw PPP loans?

Yes, we are accepting second draw PPP loan applications.  

Who is eligible to apply for a second draw PPP loan?

Subject to the provisions and requirements set forth in the program rules, your business is eligible for a second draw PPP loan if you:

  • Previously received a first draw PPP Loan and will or have used the full amount only for authorized uses;
  • Have no more than 300 employees; and
  • Can demonstrate at least a 25% reduction in gross receipts between comparable quarters in 2019 and 2020.

Please note, before you can apply for a new PPP loan through Union Bank®, you will need to have an active business checking account. If you need to open a new business checking account, we encourage you to learn more.

What is the maximum loan amount for a second draw PPP loan?

For most borrowers, the maximum loan amount of a second draw PPP loan is 2.5x average monthly 2019 or 2020 payroll costs up to $2 million.

For borrowers in the Accommodation and Food Services sector (NAICS 72), the maximum loan amount for a Second Draw PPP Loan is 3.5x average monthly 2019 or 2020 payroll costs up to $2 million. Click here to confirm your NAICS code.

When can I apply for a second draw PPP loan?

Union Bank is now accepting second PPP loan applications.

Please note, before you can apply for a second draw PPP loan through Union Bank®, you will need to have an active Union Bank® Business Checking account. If you need to open a new business checking account, we encourage you to learn more.

How can I apply for a second draw PPP loan through Union Bank?

In this round and for a fast and easy process, we are accepting applications online only. Our teams can help answer questions, but applications can only be accepted online.

Do I need to request PPP loan forgiveness for my first PPP loan before I can apply for a second draw PPP loan? 

No. However, you will need to have used the funds from your first draw PPP loan prior to receiving the funds from a second draw PPP loan.

What are the PPP loan forgiveness terms for a second draw PPP loan?

Second draw PPP loans made to eligible borrowers qualify for full loan forgiveness if during the 8- to 24-week covered period following loan disbursement:

  • Employee and compensation levels are maintained in the same manner as required for the first draw PPP loan;
  • The loan proceeds are spent on payroll costs and other eligible expenses; and
  • At least 60 percent of the proceeds are spent on payroll costs.

Who can I contact if I have additional questions?

Contact us on the link below, and we will respond to your inquiry promptly

Contact us

PPP loan forgiveness

Important update regarding PPP loan forgiveness

We are committed to keeping you informed of the latest guidance from the Small Business Administration (SBA) and supporting you throughout this process.

On January 21, 2021, the SBA issued new guidance regarding the Paycheck Protection Program (PPP) forgiveness process.  The SBA has advised that on March 5, 2021, it will no longer accept forgiveness applications that are submitted using its previously issued form as it intends to issue new guidelines and forms. 

As a result of this, we have temporarily paused accepting new loan forgiveness applications as we work to implement necessary changes in order to deliver the best experience to you. The new guidelines are intended to make the forgiveness process easier for borrowers with loans of $150,000 or less. Also, borrowers with loans greater than $150,000 may be able to include additional eligible non-payroll expenses.

We expect to re-open our PPP loan forgiveness portal in late February.

Please note:

  1. If you have already submitted a loan forgiveness application with all required documentation, we will continue to process your application.
  2. If you have already submitted a loan forgiveness application and have received requests from us for additional documentation, we will convert your application to the new format in late February and complete processing your application at that time. 

Thank you for your patience as we continue to implement the latest guidance from the SBA. We are here to help and will continue to provide updates on this site as they become available.

Frequently asked questions

How do I reset my password for the PPP loan portal?

If you have previously logged onto the PPP loan portal, you can reset your password by clicking the “Forgot Password” link on the portal login page and by following the on-screen instructions. For additional guidance, please download and review our Quick start guide to reset your password.

If the “Forgot Password” process does not work for you, please contact your banker or relationship manager.

Reset Password Instructions

  • Click on Reset Password button below
  • Enter the email address associated with your account and click Reset Password. You will receive an email to reset your password within 5-10 minutes. If you do not receive it, please check your spam box for an email from payrollprotectionadmin@unionbank.com.
  • Click the Reset Password link in the email.
  • Enter the last four digits of the Taxpayer Identification Number (TIN) associated with your account. A One-Time Password (OTP) will then be emailed to you. Please do not close the page or you will need to restart the process to request a new password.
  • Open a second browser to check your email for a message with subject line Your One-Time Passcode. Enter the six-digit (e.g., 123456) OTP passcode. If you do not receive the email within 5-10 minutes, please check your spam box for an email from noreply@unionbank.com.

  • Enter a new password that is alphanumeric and uses only the following special characters, ! # $ % - _ = +
  • You will now be able to log into the PPP Loan Portal. For direct access to the PPP Loan Portal, go to www.unionbank/ppp.
  • Should you need further assistance, please submit a request to be contacted through our Contact me form or call your assigned Union Bank Business Advisor.

How does the PPP loan forgiveness process work?

The forgiveness process consists of a lender review and an SBA review.  When you first submit your PPP loan forgiveness application and required supporting documentation, it will be reviewed by Union Bank.  We will reach out to you via email if we have any questions or if there is missing documentation.  Lenders have 60 days to complete their review once a signed PPP loan forgiveness application with complete supporting documentation is received.  Once the lender review has been completed, the lender will submit the forgiveness application to the SBA.  The SBA typically completes their review and remits any payment within 90 days of the forgiveness application being submitted to them.

What documentation is required to request PPP loan forgiveness?

Documentation varies by business type. Please download and review our guide for PPP Loan Forgiveness: Required documentation to support your application.

How do I upload supporting documentation to my application?

Once you’ve completed your application it will be submitted, and “Document Placeholders” will appear in your “To Do List.” You can upload your supporting documentation to the Document Placeholders. Please see pages 9-10 of the PPP Loan Forgiveness User Guide for additional instructions on how to upload documentation.

How do I sign my loan documents?

After submitting your PPP loan forgiveness application, you should receive an email from DocuSign with the subject "Documents for your DocuSign Signature." The email will prompt you to sign your forgiveness application electronically. Once your electronically signed forgiveness application is received, we can continue processing your forgiveness request. If you do not receive a DocuSign email from us within 48 hours after submitting your application, please check your spam folder. If after searching your spam folder, you still cannot locate an email from DocuSign, please submit a request to be contacted through our Contact me form.

Once I have submitted my forgiveness application, can I go back in and review the application in the portal?

No, once you complete the “Review and Submit” page of the application, you will not be able to view the forgiveness application again.  Please print the “Review and Submit” page if you would like a copy of what you input.  During the lender review of the forgiveness application, you will also be sent a Docusign version of your forgiveness application that you can print and retain for your records.

How do I pay off my first draw PPP loan?

To pay off your PPP loan please contact us at 800-999-4406.

What should I do if I received an email stating that my forgiveness application had been cancelled due to missing documentation?

If you recently submitted your application, this email is most likely for the cancellation of a duplicate application. Please check the “Status Tracking and Tasks” section of the PPP loan portal to see your current applications. Any applications with a “Lender Status” of new are still active. The “Request #” for any active application should be different than the application # referenced in the cancellation email.

Does the PPP portal time out if I’m on the same page for too long?

Yes, if you are on the same page of the portal for more than 30 minutes the page will time out.  You will be notified that an error occurred while saving your application and the portal will not let you proceed to the next page.  You will need to exit the portal, log back in, and resume your application from the “To Do List” or start a new application if you were on the first page of the application when you received the error.

Will I have to enter the last 4 of my business TIN and One-Time Passcode (OTP) every time I log onto the portal?

Yes.

Why did I receive an error message when inputting my One-Time Passcode (OTP)?

Please make sure you are following the guidelines below when inputting your OTP.

  • Ensure you are entering only the last 4 of the TIN on the prior screen.
  • Ensure you aren’t copy and pasting the OTP. This can cause extra spaces to be entered.
  • Ensure you are only entering the 6-digit number in the email and not including “OTP” or any spaces in your input.
  • Make sure you are using the most current OTP email. The email time stamp should be from after you started your current logon attempt.

If you have additional questions, please submit a request to be contacted through our Contact me form.

PPP Loan Closing FAQs

I have already submitted my paperwork and have more than 20 employees, including seasonal employees, will my loan still close during the exclusive 14-day application period just announced?

No, but we will continue processing your PPP loan during this period, notify you via email of our credit decision and approved PPP loan applications will be placed in a queue. Once the SBA begins accepting PPP loan applications for businesses with 20 or more employees, we will submit all completed and approved PPP loan applications in the order they were received.

I received an email from dse_NA4@docusign.net requesting that I review and sign documents.  Is this a legitimate email?

Yes, this is a legitimate email.  During the application process, borrowers will receive two DocuSign emails with documents to digitally sign.  The first will be the Borrower Application form.  The second will be the loan note and closing documents once the SBA approval is received.

What is the payment deferral period for first draw and second draw PPP loans?

Payments on both first draw and second draw PPP loans are deferred for up to 10-months after the end of the covered period.  The covered period is up to 24-weeks from the date that loan proceeds were received by the borrower.  If a forgiveness application is submitted prior to 10-months after the end of the covered period, payments will continue to be deferred until the forgiveness process is completed.

Can I have my loan proceeds funded into a non-Union Bank account?

No, the funds must be funded into a business account at Union Bank.

Who can digitally sign the DocuSign documents on behalf of the business applying for a PPP loan?

The person digitally signing the DocuSign documents needs to be an authorized representative of the business who has the authority to make the certifications contained in the Borrower Application Form and loan documents.

Once I sign my loan documents, how long should it take for my Union Bank account to be credited with the loan proceeds?

The account should be credited within 2-4 business days of digitally signing all loan documents.