Union Bank® COVID-19 Relief for Businesses

Eligible businesses, together with their affiliates (if applicable), must have 500 or fewer employees (subject to limited exceptions). This includes nonprofits, veterans’ organizations, tribal concerns, self-employed individuals, sole proprietorships, and independent contractors.

Please note, before you can apply for a new PPP loan through Union Bank®, you will need to have an active Union Bank business checking account. If you need to open a new business checking account, we encourage you to learn more.

Union Bank is now accepting first and second PPP loan applications.

Please note, before you can apply for a new PPP loan through Union Bank®, you will need to have an active Union Bank business checking account. If you need to open a new business checking account, we encourage you to learn more.

In this round and for a fast and easy process, we are accepting applications online only. Our teams can help answer questions, but applications can only be accepted online.

First time PPP loans made to eligible borrowers may qualify for full loan forgiveness if during the 8- to 24-week covered period following loan disbursement:

• Employee and compensation levels are maintained;
• The loan proceeds are spent on payroll costs and other eligible expenses; and
• At least 60 percent of the proceeds are spent on payroll costs.

Contact us on the link below, and we will respond to your inquiry promptly

Yes, we are accepting second draw PPP loan applications.  

Subject to the provisions and requirements set forth in the program rules, your business is eligible for a second draw PPP loan if you:

• Previously received a first draw PPP Loan and will or have used the full amount only for authorized uses;
• Have no more than 300 employees; and
• Can demonstrate at least a 25% reduction in gross receipts between comparable quarters in 2019 and 2020.

Please note, before you can apply for a new PPP loan through Union Bank®, you will need to have an active business checking account. If you need to open a new business checking account, we encourage you to learn more.

For most borrowers, the maximum loan amount of a second draw PPP loan is 2.5x average monthly 2019 or 2020 payroll costs up to $2 million.

For borrowers in the Accommodation and Food Services sector (NAICS 72), the maximum loan amount for a Second Draw PPP Loan is 3.5x average monthly 2019 or 2020 payroll costs up to $2 million. Click here to confirm your NAICS code.

Union Bank is now accepting second PPP loan applications.

Please note, before you can apply for a second draw PPP loan through Union Bank®, you will need to have an active Union Bank® Business Checking account. If you need to open a new business checking account, we encourage you to learn more.

In this round and for a fast and easy process, we are accepting applications online only. Our teams can help answer questions, but applications can only be accepted online.

No. However, you will need to have used the funds from your first draw PPP loan prior to receiving the funds from a second draw PPP loan.

Second draw PPP loans made to eligible borrowers qualify for full loan forgiveness if during the 8- to 24-week covered period following loan disbursement:

• Employee and compensation levels are maintained in the same manner as required for the first draw PPP loan;
• The loan proceeds are spent on payroll costs and other eligible expenses; and
• At least 60 percent of the proceeds are spent on payroll costs.

Contact us on the link below, and we will respond to your inquiry promptly

If you have previously logged onto the PPP loan portal, you can reset your password by clicking the “Forgot Password” link on the portal login page and by following the on-screen instructions. For additional guidance, please download and review our Quick start guide to reset your password.

If the “Forgot Password” process does not work for you, please contact your banker or relationship manager.

Reset Password Instructions

• Click on Reset Password button below
• Enter the email address associated with your account and click Reset Password. You will receive an email to reset your password within 5-10 minutes. If you do not receive it, please check your spam box for an email from payrollprotectionadmin@unionbank.com.
• Click the Reset Password link in the email.
• Enter the last four digits of the Taxpayer Identification Number (TIN) associated with your account. A One-Time Password (OTP) will then be emailed to you. Please do not close the page or you will need to restart the process to request a new password.

• Open a second browser to check your email for a message with subject line Your One-Time Passcode. Enter the six-digit (e.g., 123456) OTP passcode. If you do not receive the email within 5-10 minutes, please check your spam box for an email from noreply@unionbank.com.

• Enter a new password that is alphanumeric and uses only the following special characters, ! # $ % - _ = +
• You will now be able to log into the PPP Loan Portal. For direct access to the PPP Loan Portal, go to www.unionbank/ppp.

• Should you need further assistance, please email us using our Contact me form or call your assigned Union Bank Business Advisor.

The forgiveness process consists of a lender review and an SBA review.  When you first submit your PPP loan forgiveness application and required supporting documentation, it will be reviewed by Union Bank.  We will reach out to you via email if we have any questions or if there is missing documentation.  Lenders have 60 days to complete their review once a signed PPP loan forgiveness application with complete supporting documentation is received.  Once the lender review has been completed, the lender will submit the forgiveness application to the SBA.  The SBA typically completes their review and remits any payment within 90 days of the forgiveness application being submitted to them.

For loan PPP loan amounts greater than $150,000

Yes, if you received a PPP loan from Union Bank you may request forgiveness of the PPP loan through Union Bank.

For PPP loan amounts less than $150,000
The Consolidated Appropriations Act, 2021 includes a proposal to simplify the loan forgiveness standards for PPP loans of less than $150,000. We anticipate receiving updated guidelines from the SBA within the next 30 days and therefore have paused processing PPP loan forgiveness applications for PPP loan amounts of less than $150,000.

We understand the importance of PPP loan forgiveness to many of our business clients and therefore wanted to make sure you are aware of the following:

• If you have an existing PPP loan of less than $150,000 and still choose to apply for PPP loan forgiveness now, you may be required to submit a second or supplemental application after the SBA finalizes the updated standards. Therefore you may wish to wait to apply for PPP loan forgiveness once the SBA issues the new guidance.

• If you choose to apply for PPP loan forgiveness now and need us to process a request for PPP loan forgiveness, please send an email using our Contact me form and we will respond within 3-5 business days.

Once we receive final guidance from the SBA, we will update our systems and notify you via email that we have resumed processing PPP loan forgiveness for PPP loans of less than $150,000.

Requests for PPP loan forgiveness must be submitted through the Union Bank® SBA PPP loan portal. To become familiar with the process, we encourage you to download and review our PPP Loan Forgiveness: User guide.

Please note, our call center, branch bankers and relationship managers are unable to accept requests for PPP loan forgiveness.

Documentation varies by business type. Please download and review our guide for PPP Loan Forgiveness: Required documentation to support your application.

Once you’ve completed your application it will be submitted, and “Document Placeholders” will appear in your “To Do List.” You can upload your supporting documentation to the Document Placeholders. Please see pages 9-10 of the PPP Loan Forgiveness User Guide for additional instructions on how to upload documentation.

Send us an email through our Contact me form. We have a dedicated team working to answer your PPP loan and forgiveness related questions.  Response times can vary depending on the volume of requests for assistance that are received.    

After submitting your PPP loan forgiveness application, you should receive an email from DocuSign with the subject "Documents for your DocuSign Signature." The email will prompt you to sign your forgiveness application electronically. Once your electronically signed forgiveness application is received, we can continue processing your forgiveness request. If you do not receive a DocuSign email from us within 48 hours after submitting your application, please check your spam folder. If after searching your spam folder, you still cannot locate an email from DocuSign, please email us using our Contact me form.

No, once you complete the “Review and Submit” page of the application, you will not be able to view the forgiveness application again.  Please print the “Review and Submit” page if you would like a copy of what you input.  During the lender review of the forgiveness application, you will also be sent a Docusign version of your forgiveness application that you can print and retain for your records.

You can check the status of your requests for PPP loan forgiveness by accessing the dashboard of your PPP loan portal.

To pay off your PPP loan please contact us at 800-999-4406.

If you recently submitted your application, this email is most likely for the cancellation of a duplicate application. Please check the “Status Tracking and Tasks” section of the PPP loan portal to see your current applications. Any applications with a “Lender Status” of new are still active. The “Request #” for any active application should be different than the application # referenced in the cancellation email.

Yes, if you are on the same page of the portal for more than 30 minutes the page will time out.  You will be notified that an error occurred while saving your application and the portal will not let you proceed to the next page.  You will need to exit the portal, log back in, and resume your application from the “To Do List” or start a new application if you were on the first page of the application when you received the error.

Yes.

Please make sure you are following the guidelines below when inputting your OTP.

• Ensure you are entering only the last 4 of the TIN on the prior screen.
• Ensure you aren’t copy and pasting the OTP. This can cause extra spaces to be entered.
• Ensure you are only entering the 6-digit number in the email and not including “OTP” or any spaces in your input.
• Make sure you are using the most current OTP email. The email time stamp should be from after you started your current logon attempt.

If you have additional questions, please email us using our Contact me form.