Help - Payment History

This page gives you an overview of your recent payment activity, including the amount, date, and status of your last payment. To see all the payments you've made to a particular payee, select the View History link next to the payee's name.

What if a payment doesn't arrive on time?
If your payment instructions were complete and accurate, we guarantee that payments will be delivered within the specified number of business days it takes to deliver your payment. See our guarantee for details. To inquire about a late or missing payment, go to the Payment History area of Bill Pay and find the payee in the list. Select the View History link next to the payee's name to go to the Payee History page. Then select the View Detail link next to the payment to initiate a payment inquiry.

How do I initiate a payment inquiry?
To inquire about a late or missing payment, select the payee's View History link on this page to go to the Payee History page. Once there, select the View Detail link next to the payment to initiate a payment inquiry.

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