Help - Payment Detail

This page provides detailed information on a specific payment, including the Union Bank account you paid from, the amount, date sent, and confirmation number. You can also see when you scheduled the payment and when and how it was sent. To inquire about this payment, select Inquire About Payment. To return to the Payment History area, select Back to Payment History.

What if a payment doesn't arrive on time?
When you provide us with complete and accurate payment instructions, we guarantee that payments will be delivered within the specified number of business days it takes to deliver your payment. See our guarantee for details. To inquire about a late or missing payment, go to the Payment History area of Bill Pay and find the payee in the list. Select the View History link next to the payee's name to go to the Payee History page. Then select the View Detail link next to the payment to initiate a payment inquiry.

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