Help - Payee History

This page lists your prior payments to the payee, including the Union Bank account you paid from and the amount, frequency, and status of each payment. To get more-detailed information on a particular payment, select the View Detail link next to the payment. You can also initiate a payment inquiry by selecting that same link. To return to the Payment History area, select Back to Payment History.

What if a payment doesn't arrive on time?
We guarantee that payments will be delivered within the specified number of business days it takes to deliver your payment, if your payment instructions were complete and accurate. See our guarantee for details. To inquire about a late or missing payment, go to the Payment History area of Bill Pay and find the payee in the list. Select the View History link next to the payee's name to go to the Payee History page. Then select the View Detail link next to the payment to initiate a payment inquiry.

How do I initiate a payment inquiry?
To inquire about a late or missing payment, select the View Detail link next to the payment to initiate a payment inquiry.

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