Help - My Summary

This page gives you an overview of all of your online accounts -- including checking, savings, investments, and loans or credit accounts -- to make managing your finances easier. Your current account balances and available credit are also provided. To get more-detailed information about an account, just select it.

Is there a charge for using Online Banking?
There is no charge for using Online Banking. You enjoy unlimited access to your accounts at no additional cost.

Why is most of my account number hidden?
Most of your account number is hidden to help keep your accounts confidential and secure. We also hide your account numbers with your payees. To display your full account numbers, go to Account Services and select View Full Account Numbers. 

Why can't I see my account information?
If you just enrolled in Online Banking, detailed account information will become available on the next business day after your enrollment. If you enrolled on a weekend or holiday, your account information will become available on the day after the next business day.

Why isn't my account information current?
Your account information is current as of the previous business day. This date is displayed next to your accounts. If your account information is not current as of the previous business day, your browser may not be configured correctly. Call us at 1-800-238-4486, Monday-Friday: 7:00 a.m. to 9:00 p.m. (Pacific Time), Saturday: 8:00 a.m. to 5:00 p.m. (Pacific Time), for assistance.

What if I don't see one of my accounts?
You can add other Union Bank accounts to your My Summary page by going to Add/Edit Accounts and then selecting Add Union Bank Account.

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