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User ID / Password Help

If you haven’t already signed up for Online Banking for Small Business at a branch or online, you will need to do that before using Online Banking for Small Business. Sign up now.

Forgot your Password?
  1. Enter your User ID on the home page and select Sign On
  2. Select Forgot Password
Forgot your User ID?

To recover your User ID, you can either:
  1. Contact your company’s Web Administrator (if you have one) for Online Banking for Small Business. They can look up your User ID online in the Admin Console OR
  2. Call us at 1-800-238-4486
To Sign On

If you have signed on previously and personalized your User ID:
  1. Enter your User ID on the home page and select Sign On
  2. Enter your Password and select Submit
First-Time Sign On

If you have recently signed up for Online Banking for Small Business and received an Online Banking for Small Business Password in the mail:
  1. Go to unionbank.com/ibbwelcome
  2. On the Welcome page, select Get Started
  3. On the Get Started page, select Get Started Here
  4. On the next page, select Go
If your Web Administrator just set up your access to Online Banking for Small Business, they will provide you with your User ID and we will email you a temporary password.

Questions? Call us at 1-800-238-4486.