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Personal Banking - Frequently Asked Questions

Checking Accounts

1. How can I waive my regular monthly service charge?

2. What is Union Bank's routing number?

3. How do I choose the best checking account for me?

4. What is the minimum opening deposit for your checking accounts?

5. Do you offer an interest-bearing checking account?

6. Do you offer accounts for children and teens?

7. Can I open an account with Union Bank if my account history has been reported to ChexSystems?

8. How many checks can I write each month?

9. What overdraft services do you offer?

10. What is a combined balance?

11. Can I receive a combined monthly statement for all of my accounts?

12. How do I start banking online?

13. What is an ATM mini-statement?

14. Can I check my account balance over the telephone?

15. Will I receive my canceled checks with my statement?

16. Is an ATM/debit card included with my account?

17. How much can I withdraw from a Union Bank ATM?

18. How do I reorder checks or deposit slips?

19. What does it cost to order checks?

20. Can I change my name and address on my checks or deposit slips?

21. How do I change my address?

22. What should I do if my ATM or debit card is lost or stolen?

1. How can I waive my regular monthly service charge?

It's easy to avoid paying a monthly service charge with a Union Bank checking account. Compare checking accounts to find the option that best fits how you bank.
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2. What is Union Bank's routing number?

Union Bank's routing number (aka ABA number, routing transit number, etc.) for wire transfers and for setting up direct deposit to your Union Bank account is 122000496. If you are ordering checks, the routing number will depend on the branch where your account was opened. For details, click here .
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3. How do I choose the best checking account for me?

Our checking account overview is a great place to start. Brief account descriptions will help you choose an option that will best fit your lifestyle. You also can review our comparison chart to compare account features and pricing.
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4. What is the minimum opening deposit for your checking accounts?

All of our checking accounts require a minimum opening deposit of $100.
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5. Do you offer an interest-bearing checking account?

Yes. Our Tiered Interest Checking and Signature Tiered Interest Checking accounts offer tiered interest rates, which means the higher your account balance, the more interest you may earn. Interest is compounded monthly and paid monthly.
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6. Do you offer accounts for children and teens?

We offer a Teen Access account for teens 13 to 17. This account, which requires an adult joint owner, helps children learn about financial responsibility. When your child turns 18, his or her Teen Access account automatically converts to a Banking By Design Account. We also offer Kidz Savings and Teen Savings accounts to help teach children the value of saving money.
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7. Can I open an account with Union Bank if my account history has been reported to ChexSystems?

Yes. Please inquire at any Union Bank branch for our ChexSystems guidelines and account options.
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8. How many checks can I write each month?

Union Bank checking accounts offer unlimited check writing.
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9. What overdraft services do you offer?

Union Bank offers four types of overdraft services.
  • Deposit Overdraft Protection -- links your eligible checking, savings or money market account to your checking account and funds will be automatically moved to cover your overdraft. Fees may apply.
  • Overdraft Protection Linked to a Union Bank Credit Card -- links your UB credit card to automatically move funds to cover your overdraft. Fees may apply.
  • Cash Reserve Account -- is a line of credit that automatically transfers funds to your linked checking account to cover your overdraft. Fees may apply.
  • Standard Overdraft Coverage -- authorizes Union Bank to pay your check transactions, automatic payments, recurring debit card transactions, and other transactions made using your account number, at our discretion when there are not sufficient available funds in your account. Fees may apply.
  • Debit Card Overdraft Coverage -- authorizes Union Bank to pay one-time ATM/debit card purchases and ATM withdrawals, at our discretion, when there are not sufficient available funds in your account. Fees may apply.
Learn more about Union Bank overdraft services and related fees.
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10. What is a combined balance?

A combined balance is the total balance in one or more eligible accounts that you have asked us to link to your primary checking account. For example, if you have $2,000 in your checking account and $3,500 in your MoneyMarket account, your combined balance is $5,500.
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11. Can I receive a combined monthly statement for all of my accounts?

Yes. You can combine up to 20 Union Bank checking, savings, and money market accounts into one organized monthly statement. Stop by any branch for details.
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12. How do I start banking online?

If you have a Union Bank checking account, you can start banking online by signing up for Online Banking. Online Banking offers account access, bill payment, and account monitoring tools such as account alerts.
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13. What is an ATM mini-statement?

This abbreviated statement provides details on your last 10 withdrawals and deposits. You can request an ATM mini-statement at any Union Bank ATM. ATM mini-statements are available for a $1 fee.
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14. Can I check my account balance over the telephone?

Yes. Our Telephone Banking enables you to check your balances and even handle some transactions over the telephone.
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15. Will I receive my canceled checks with my statement?

You can view and print the front and back of your canceled checks online, free of charge, when you sign up for Online Banking. Or you can receive reduced-size copies of the front of your canceled checks with your monthly statement for a $3.00 monthly fee.
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16. Is an ATM/debit card included with my account?

Union Bank offers a debit/ATM card with your checking account upon request -- for ATM access and ability to make purchases anywhere MasterCard® is accepted.
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17. How much can I withdraw from a Union Bank ATM?

At Union Bank ATMs, you can make a daily withdrawal of up to $500 or an amount equal to your available account balance, whichever is less. Limits are higher with Signature Banking, Priority Banking, and The Private Bank. Teen Access account limits may be lower.
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18. How do I reorder checks or deposit slips?

If you are a current Union Bank Online Banking customer, you can reorder checks for your personal account by signing on to Online Banking, select Services, then select Check Order. If you are not a current Online Banking customer, you can either start banking online today or call 1-800-238-4486 and select option 4. You will need to provide your checking account number and routing transit number. This information is listed on the bottom of your checks or reorder form. For a sample of a check, including where to locate the account number and routing transit number, click here.

Small business clients may reorder checks through Internet Business Banking, our online banking service for business. If you are not currently enrolled in Internet Business Banking, call 1-888-238-4486, option 5 to reorder checks.
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19. What does it cost to order checks?

The cost varies by type of account, quantity, and style of checks. For more information, please visit your local Union Bank branch or call customer service at 1-800-238-4486 and select option 5.
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20. Can I change my name and address on my checks or deposit slips?

Reorders placed online will include the same style, quantity, and imprinted information (name, address, etc.) as your last order. If you need to change the imprinted information or style, please call 1-800-238-4486, option 5, or visit your local Union Bank branch.
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21. How do I change my address?

To change your address, please call 1-800-238-4486, option 6, or visit your local Union Bank branch. Online Banking customers may submit a change of address online.
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22. What should I do if my ATM or debit card is lost or stolen?

If you realize that your ATM or debit card is lost or stolen, contact us immediately, 24 hours a day, at 1-800-238-4486, option 2.
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