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UNION BANK LAUNCHES MOBILE BUSINESS CENTER APPLICATION FOR ITS COMMERCIAL CUSTOMERS
For Immediate Release
Customers helped create the new application features and will drive the development of future enhancements
San Francisco, Nov. 2, 2010 -- Union Bank, N.A., today announced the launch of its Mobile Business Center, a secure and user-friendly mobile banking application that enables its commercial customers to access their accounts and perform certain time-sensitive treasury management activities on their smartphones wherever they have an Internet connection.
"In today's financial environment, it's imperative that executives overseeing treasury transactions have the flexibility to access, monitor and approve account activities 24/7 through their web-enabled mobile devices," said Michael Anderson, senior vice president and manager of commercial product management. "We wanted to develop a customer-focused mobile application and reached out to our commercial customer base to determine which mobile features would enhance their daily treasury activities. We're proud to have created the Mobile Business Center with their needs specifically in mind."
The new mobile banking application is available to the bank's commercial customers at no cost and enables users such as chief financial executives, treasury management and small business owners, to access some of the bank's key Online Business Center services via their smartphones. These include: viewing account balances -- including the prior day's closing ledger and current available balance; approving wire transfers; and scheduling internal transfers. There is no limit to the number of accounts or users who can access the application and fund balances are displayed in all major foreign currencies.
"Customer experience and feedback will continue to play an integral role in the bank's development of future application enhancements," Anderson continued. "We look forward to introducing new enhancements to the Mobile Business Center application later this year. They will include: managing positive pay exceptions to help protect against check fraud; the ability to initiate wire transfers from templates; and a Global Positioning System (GPS) to help customers locate their nearest Union Bank branch."
The Mobile Business Center application is available for iPhone, Blackberry and Android at the official application stores and can be accessed by any web-enabled mobile device. Each application will match the unique look and usability features of each specific smartphone device.
In addition to increasing financial agility and efficiency, the Mobile Business Center application can help strengthen fraud protection. Customers can receive alert notifications on their web-enabled mobile device and access the Mobile Business Center to take action. Businesses can determine parameters for triggering up to 12 types of customized alert notifications which may be sent via voicemail, email and/or text messaging. Alerts, for example, can include notices of an overdraft, a debit exceeding a predetermined amount or insufficient funds.
The new commercial mobile application provides the same security features and protection as the bank's Online Business Center, including multi-factor user authentication with the use of security tokens and end-to-end encryption.
* Users may be charged from their wireless service carriers for mobile Internet access.