SUPPORTING BUSINESSES
Small business survey results, panel discussion highlight ways restaurant owners navigated pandemic
SUPPORTING BUSINESSES
Small business survey results, panel discussion highlight ways restaurant owners navigated pandemic
A new survey sponsored by Union Bank found that small business owners in California are feeling optimistic about their future after making large COVID-19-related investments, sentiments that were echoed in a virtual panel discussion about how restaurant owners have navigated the pandemic.
The pandemic-related survey is the third the bank has conducted with small business owners in recent months, with previous surveys being released in October and November 2020.
“The survey showed that the pandemic has had its silver linings for many business owners, including business efficiencies, the rewarding feeling of overcoming a challenge, and solidifying their passion for what they do,” says Todd Hollander, Head of Business and Small Business Banking.
Among the survey’s findings are:
The 61 percent small business optimism level is significantly higher than it was when the bank conducted its survey in October, when only 13 percent of business owners in California said they could see a path for their businesses to survive.
“We are in close contact with our business clients and we know how tough the last year has been for them,” Hollander says. “We’re glad that so many of them are finally seeing a light at the end of the tunnel.”
California small business panel discussion
In addition to releasing the survey, the bank on May 14 hosted a virtual panel discussion, “Dishing On: Road to Recovery for Restaurants in L.A.,” to share more insights about how small businesses are addressing challenges related to the pandemic.
The discussion was moderated by radio personality Frank Mottek and featured California small business owner Mark Verge, Black Business Association Board Member and small business owner Rosalind Pennington, Los Angeles Chamber of Commerce President and CEO Maria Salinas, Union Bank Small Business Program Manager Devon Barrack and Todd Hollander.
The full 90-minute event can be viewed here.
Some highlights from the discussion:
Verge, who owns several restaurants, as well as other California small businesses as part of The Verge Company, talked about how difficult it was to sustain restaurants when they could only provide takeout/delivery. He was able to get creative and package and sell salad dressing at one restaurant, Golden Bull, and was able to sell a “phenomenal” number of gift cards to generate revenue. “When you wake up in the morning, you have to figure out how you’re going to make money,” he said.
Salinas and the others talked about the new mask guidelines for fully vaccinated people that were issued by the CDC the day before the event, highlighting the struggles of adhering to local guidelines when they differ from federal guidelines. Both the Chamber of Commerce and the Black Business Association provide resources and technical assistance to help business owners understand and follow the latest guidelines and specific industry nuances.
For more information
May 2021 California Small Business Mid-Year Mindshift Survey results, and press release
November 2020 Small Business Holiday Spending Survey results, and press release
October 2020 Small Business Mindshift Survey results, and press release
Video of Dishing On: Road to Recovery for Restaurants in L.A. panel discussion
Written by Erik Battenberg
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